The second-hand marketplace Members Voice Frustration About Size Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
The platform stated the revised method more closely matches other platforms.
It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices following member complaints.
